As part of our question set, you may have been asked to confirm the following:

When setting up a policy, you may be asked to confirm the following:

“Please select the type of lock fitted to the external doors of your home. If you have more than one external door or more than one lock, then you should choose the primary lock on the main door.”

Below are pictures of the main different types of locks that can be fitted to external doors that we’ll ask you to choose from.

If you’re unsure of the type of lock fitted to the property you want to insure, please select “other lock type.” Then once you know which type of lock is fitted to your doors, please contact Paymentshield to update your details.

NOTE: If your latest policy documents state 'Not Required' under 'What types of locks are fitted to the external doors, or doesn't state the question, we don't need this information to be able to offer you insurance. Please be assured that this makes no difference to the price you pay or the level of cover you'll receive.